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The Review Response Genre

The Review Response Genre

Victor Ho

241,21 €
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Editorial:
Taylor & Francis Ltd
Año de edición:
2023
Materia
Estudios de comunicación
ISBN:
9781032101637
241,21 €
IVA incluido
Disponible
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Expanding the scope of the metadiscourse construct, Ho offers a comprehensive analysis of the online review response genre using hotel managers’ responses to negative reviews posted by dissatisfied customers on TripAdvisor.

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